Commercial Quality Control…

The Professional Cleaning Group believe that at the heart of any good service provider there has to be an effective and reliable quality control system, without this all the promises in the world would amount to nothing. At the Professional Cleaning Group we know that our system works and works well however, that does not mean that we are complacent indeed our system is always subject to review as we strive to continually improve our standards.

Excellent training forms a major part of our quality control process. All of our staff undergo basic training in Health & Safety, Cleaning Techniques, Chemical Usage and COSHH regulations.

All of our customer sites are regularly visited by a Supervisor or Operations Manager to inspect attendance records, quality of work, check stock levels and deal with any staff issues or concerns.

Our Operation Managers carry out regular account review meetings with a representative from each of our customers to ensure that they are fully satisfied with the service being delivered and to identify any potential problem areas so that they can be dealt with speedily and effectively.

Delivering Quality to customers who appreciate Quality and who will pay a fair price for it